Privileged Access Management in transport & logistics : protecting Information Systems to ensure the integrity of physical flows

Securing the supply chain

The transport and logistics sector is increasingly digitalized and interconnected, making it a prime target for cybercriminals:

• Critical operational threats : A cyberattack can halt operations, cause financial losses, and durably damage the reputation of a player whose reliability is paramount.
• Third-party risks : Logistics partners, carriers, and IT providers all represent potential attack vectors when their access is not strictly controlled and monitored.
• Digitalization and expanded attack surface : The rise of Logistics 4.0 (IoT, ERP, real-time tracking) multiplies exploitable entry points and further exposes the supply chain and sensitive data.
• Sabotage and logistics disruption : Cyberattacks also target operational paralysis, delays, disorganization, or supply shortages that can lead to contract losses and a crisis of trust.
• Mandated compliance and resilience : Under the NIS2 directive, transport and logistics operators must strengthen their cybersecurity or face financial and administrative penalties.

• Protection of connected infrastructures : By centralizing access control to your connected warehouses, traffic management systems, and logistics platforms, the bastion ensures that no unauthorized access can compromise your critical infrastructure, even in the event of a supply chain attack.
• Simplified compliance and governance : The bastion automatically generates the audit logs and traceability evidence you need to meet NIS2 and ISO 27001 requirements,  turning a regulatory constraint into a demonstrable competitive advantage with your principals.
• Secure access to tracking systems : Thanks to multi-factor authentication (MFA) and fine-grained rights management by profile (e.g., driver, logistics operator, administrator…), each user only accesses the resources strictly necessary for their role, drastically reducing the exposed attack surface.
• Protection of remote access : No more misconfigured VPNs and exposed connections: the bastion replaces these risky access methods with a dedicated, secure module, protecting remote interventions by your providers and IT teams without compromising usability.
• Integration with IoT solutions : The bastion governs and logs access to connected devices, ensuring that no IoT device becomes a discreet entry point for an attack on your entire IS.

• Fast onboarding, friction-free daily use : Designed for rapid deployment and easy administration, PROVE IT integrates into your environments without disrupting your operations.
• Granular access control : PROVE IT ensures every user has only the rights strictly necessary for their business scope, with no possibility of uncontrolled privilege escalation.
• Complete traceability : Every action performed on your systems is recorded and timestamped (who accessed what, when, and what was done).
• Strengthened authentication : PROVE IT enforces multi-factor authentication (MFA) for every connection to your sensitive systems (ERP, tracking platforms, fleet geolocation tools…).
• Simplified network segmentation and environment isolation : The bastion ensures that a compromise in one environment does not propagate across your entire IS, an essential approach in infrastructures where even a single connected sensor can become an attack vector.
• Secure remote access : PROVE IT replaces traditional VPN access with a dedicated, secure module (the "Outpost") for each external operator. No more cumbersome VPN licence management and cascading costs.

Real-world challenges faced by our customers

• Provider interdependency : Remote maintenance of sorting automation systems, fleet management software (TMS), and planning systems (WMS).
• Freight data protection : Ensuring the confidentiality of transport information (nature of goods, destinations, schedules) to prevent cargo theft or espionage.
• Maximum availability : Ensuring that maintenance interventions do not introduce vulnerabilities that could lead to production downtime (ransomware).

What were their needs?

• Channel external access : Replace permanent, unsupervised remote access with a single entry point through the bastion for all software vendors and technicians.
• Credential vault security : Store critical server credentials in a vault, preventing providers from holding infrastructure passwords.
• Full video traceability : Record all intervention sessions on sorting systems and the ERP to provide visual evidence in the event of a configuration error.
• Real-time control : Enable IT teams to view live sessions and intervene immediately if an unusual action is detected.

Concrete results following PROVE IT deployment:

"In logistics, production downtime is our worst nightmare. PROVE IT allows us to grant critical access to our partners in seconds while keeping a video record of every change. We've gained in responsiveness and, above all, in peace of mind regarding the security of our warehouses." - Chief Information Officer (CIO), Logistics Group

• Incident responsiveness : In the event of a malfunction on an automated line, reviewing the video session allows the root cause to be identified in minutes rather than hours.
• Operational simplicity : A solution that deploys very quickly and is immediately adopted by providers thanks to its intuitive interface.
• Simplified compliance : Ability to demonstrate during audits (ISO 28000 or NIS2 type) that every privileged access is strictly controlled and documented.
• IT team peace of mind : The assurance that maintenance accounts are disabled or locked by default, drastically limiting the attack surface.

To ensure service continuity and meet new cybersecurity requirements, the group faced specific challenges:

• Multiple entry points : Open access for remote maintenance of cranes, automated forklifts, and stock management software.
• Propagation risk : The need to prevent a compromise at a remote site from reaching the core network (head office).
• Compliance : The obligation to meet NIS2 directive requirements for traceability and critical access control.

What were their needs ?

• Compartmentalize access (Zero Trust) : Simplified strict rights segmentation so that each provider only accesses their specific machine or application, with no visibility over the rest of the network.
• Eliminate shared accounts : Individualize every access through the bastion, even for emergency interventions, to know exactly who is operating.
• Automate traceability : Log all connections and actions without human intervention, providing irrefutable evidence for audits.
• Secure mobile flows : Ensure robust, authenticated connections for maintenance technicians operating in the field via tablets or hardened laptops.

Concrete results with PROVE IT:

"With the convergence of our IT and industrial systems, the bastion has become our control tower. PROVE IT allows us to compartmentalize our critical environments and respond confidently to the requirements of the NIS2 directive. It is a robust solution that does not complicate the work of our operational teams." - Chief Information Security Officer (CISO)

• Audit compliance : A technology component that enabled rapid validation of control points during an external security audit, thanks to detailed logs.
• Attack surface control : Drastic reduction of permanently "open" VPN access, replaced by on-demand, supervised sessions.
• OT visibility : Better understanding of interventions carried out by subcontractors on industrial automation systems through video playback.
• Management simplicity : A centralized administration console that allows the security team to manage the rights of hundreds of providers in just a few clicks.