Our support team by your side
We understand that the administration bastion is a critical component of your security infrastructure. That is why our technical support team is composed of expert engineers dedicated to pre-sales assistance, team training and incident resolution.
A responsive team
Our 5 expert engineers are specialised in our PROVE IT solution and are available to :
- Assist you during the pre-sales phase, including POC setup and follow-up
- Train your teams on how to use our solution
- Resolve your technical incidents
- Handle your requests (configuration, updates, compliance, integration with your information system, etc.)
Support available in French and English
Whether you are a French or English speaker, our teams adapt to your needs and are committed to providing fast and accurate responses.
🌍 Languages : French and English
⏰ Hours : Monday to Friday, 9:00 AM – 12:00 PM and 2:00 PM – 5:30 PM (Paris time / CET)
📞 Phone : +33 2 22 66 89 34
📩 Email : support@rubycat.eu
